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Rose Cottage, Sheastown,
Kilkenny R95 DD16
Services
IT Support – Fully Managed IT
Service Contracts
We can assess your needs and tailor a support contract to suit your specific business and budget. Whether you prefer us to look after absolutely every aspect of your IT, or you just want to have someone to call when things go wrong, we’ve got you covered. We are experts in both Mac and Windows platforms ensuring you get the support you need in all areas. While we offer services to all types of businesses, we have vast experience with businesses such as Dental & Orthodontics Clinics, Medical Centres, Graphic Design Houses & Printing Businesses.
Network Management
We design, install and manage office networks of all sizes. We can advise on upgrades and more efficient ways to configure your networks, ensuring that you have adequate security in place and that you have the right equipment to provide for the exact needs of your business. Wifi networks are so important these days and our Wifi networks are second to none, providing enterprise level systems on a small business budget.
Broadband
Getting fast and reliable broadband can sometimes be challenging. Through our highly experienced partners, we can assess your location and deliver the best available broadband connection for your business. Using a truly innovative and unique new service, we can even offer Fixed IP addresses on 4G connections and across multiple redundant broadband connections to make sure that you always have the same IP address, no matter which broadband connection you are using!
Phone Systems
We offer exceptional business grade phone systems that require no on-site hardware other than the phone handsets and which provide a rich set of features including advanced call handling, automated attendants, menu systems and voicemail. You can have multiple locations anywhere in the country all connected to one phone system as well as making substantial savings on your monthly bills. This is particularly suitable for our current remote working environment where staff need their phones at their homes!
Data Backup & SecuritySolutions
With Ransomware becoming a bigger risk every day and Data Security considerations coming to the fore under new GDPR regulations, it’s critical that your data is protected and securely backed up. We have solutions for every type of scenario, whether you want to back up all your PCs, or you prefer to centralise the data and just back up from one location. We offer appropriate Internet Security and Anti-virus software for your PCs as well as encryption for the devices that need it.
Business
Continuity Solutions
If your business uses on-premise servers that are critical to the business operation and cannot afford any downtime, we can offer solutions to mitigate that risk and ensure that you are always online and that your servers are securely backed up to the cloud. As a Silver Level Partner with the world’s leading Business Continuity and Disaster Recovery specialists, we guarantee to deliver world-class solutions.
Cloud Services
As many businesses are interested in moving their data to the cloud, we offer full management of cloud services such as Microsoft 365 & Google G-Suite. We can set these up on your behalf, move all your existing setup to these services and manage them for you on a day to day basis. We are a registered Microsoft Partner and work with a local Google G-Suite provider to ensure we have all these areas covered for our clients.
Web Design,
Development & Hosting
We also provide complete design and development services for websites, as well as on-going hosting and maintenance services. Whether you already have an existing web presence, or need to start one from scratch, we can take care of it all for you.
What Our Clients Say
David and his team at Panoptic IT Solutions have been looking after my IT affairs here at Ormond Orthodontics for the past 3 to 4 years. I have always found them to be extremely competent and very pleasant to deal with. They address any IT issues promptly and always gives a good explanation of work to be carried out. David himself has been very helpful recently with GDPR compliance matters. I would therefore recommend Panoptic IT Solutions to any prospective company.
Having collaborated with the team at Panoptic on numerous successful projects we’ve truly discovered the perfect partner to help our customers achieve all their IT & infrastructure requirements. The fit for us is about the end customer & David & his team provide what is missing from our portfolio for our customers. It’s great IT support, product advice & services. We’re at a new level now as a result and we’d happily recommend them to any business looking for IT support.
Since Panoptic have partnered with Kilkenny College in January 2019, we have been very happy with the level and quality of service provided by David and his team. As the biggest boarding school (north and south) in Ireland, we have many and varied needs, which David and his excellent team have managed really well. Prompt response times, remote login , and a commitment to providing us with a good service underpins Panoptic’s approach. We are very happy to recommend them.
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Come and visit our group!
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